Quality management system

We make intensive efforts to have our services meet the requirements of our customers. Unobjectionable processing in relation to contents and on time delivery are essential items to influence customer satisfaction positively. To support these efforts, we have operated a certified quality management system since 1996. Its effectiveness is continually subjected to internal and external controls and it is constantly developed.

The QM manual containing process descriptions, operating procedures and check lists is available in its entirety to every staff member in electronic form through our company intranet.                                                                        

 

Certifying institution: Swiss TS Certificate Registration No.: 01-349-021 Expires: July 11, 2011 Contract No.: 95 QZ 349b